Derive action items from conversation in social media



Patent Information:

Patent Title: Conversation-integrated action items in social networks
Patent Number: 9,094,361

Inventors: Camacho; Michael (Portland, OR), Teich; Olivia (Menlo Park, CA)
Assignee: JIVE SOFTWARE, Inc. (Portland, OR)
Family ID: 1000001241603
Appl. No.: 13/952,456
Filed: July 26, 2013

Abstract: A device and a method are disclosed including Conversation-Integrated Action System (CIAS) having networking facilities to allow multiple remote users of a social network to enter into a social conversation. CIAS is further configured to allow specific and relevant actions to be presented to achieve specific and definite results. Such integrated actions may include, but are not limited to, marking the status of the conversation, marking a part of the conversation as a decision with which the users agree, deleting the conversation, managing the conversation, editing the conversation, granting various action permissions to various users, opening or closing the conversation, concluding the conversation, saving the conversation, searching for previous conversations, generating statistical and measured data based on the conversation, starting another related conversation, triggering actions by a third party work flow system, and the like.