Microsoft’s emotionally intelligent digital personal assistant determines the emotional state of a user based on some parameters. Then based on the determined mental or emotional state, the system provides the user with feedback concerning an item of content generated by the user or an activity to be conducted by the user.
For example, if a user is spending a relatively long time in a social media application as FACEBOOK, this may indicate that the user is bored. On the other hand, if the user is spending a relatively long time in an e-mail application, this may indicate that the user is extremely focused. Similarly, various parameters are monitored to determine emotional state of the user.
For example, a user in an angry state may type a text message “I hate you. You are the worst boss ever!!!!!! Why do I have to work for you?” as well as several “frowning face” emoticons. The Microsoft’s emotionally intelligent digital personal assistant will automatically determine that the user is angry based on the emoticons used. Then, the assistant displays warning message to the user “Whoa there! You sure you want to send that?”, effectively asking the user to reconsider sending the text message. The user may then modify the text to ask for leave from office.
Publication number: US20160063874
Patent Title: EMOTIONALLY INTELLIGENT SYSTEMS
Publication date: 3 Mar 2016
Filing date: 28 Aug 2014
Inventors: CMary P. zerwinski; Melissa N. Lim; Ran Gilad-Bachrach; Ivan Tashev;
Original Assignee: Microsoft Corporation