Metrics are important when it comes to understanding your clients but maybe none more than one in particular: the customer effort score. So, what is…
Blogs
Ford Invents a Radical New Airbag System for Cars
Every 25 seconds, one person dies in a road traffic accident. Although road fatalities are a result of a multitude of factors, including bad weather…
Ford Plans to Change Package Delivery for Ever Using UAVs
Unmanned Aerial Vehicles (UAVs) are expected to radically change the package delivery industry, with the likes of Amazon® pushing through multiple innovations in the space,…
Disney Invents Robots That Perform Amazing Stunts
Disney never leaves any chance to fascinate us. From their first interacting robots in the 1960s (e.g. Audio-Animatronics) to their present robots that we encounter…
Microsoft Invents a Revolutionary Eye-Typing Technology
It is not very comfortable to type on small virtual keyboards available on smartphones. Although, the smart assistants are getting better at recognizing voice, but…
Next Level Human-Machine Interaction
Ever wondered if you can interact with your computer or smartphone just like you interact with your friend. Currently, in order to interact with smartphones/computers,…
Inspired by Nosedive from Black Mirror, Microsoft Invents Social Credit System for Drivers
Imagine that you are driving peacefully on a road. Suddenly, you see passengers in overtaking your car while pointing their phone cameras at you recording…
The Significance of Solar Power in Modern Day Society
The environment has been a topic of discussion for many years now. However, as of recent, it is getting more attention than it has in…
